Last Updated: October 30, 2024
This Privacy Policy outlines how Softminds (“we,” “us,” or “our”) handles the collection, use, and protection of data provided by visitors and clients accessing our websites and services, which include customised AI solutions and web development. Your privacy is important to us, and we are committed to protecting any personal information you share with us.
By using our Site and/or Services, you acknowledge and agree to the terms of this Privacy Policy.
Changes to Our Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, with the updated date reflecting the most recent revisions. For significant updates affecting how we collect or use your personal information, we may notify you directly via email or by posting a notice on our homepage. Continued use of our Services after updates implies acceptance of the revised Privacy Policy.
Information Collection and Usage
Softminds may collect a variety of information to help deliver our Services effectively. This includes data necessary to communicate, verify identities, and fulfill legal obligations. The data we may collect includes, but is not limited to:
- Information about your device and operating system.
- Details about your interactions with our website.
- Geographical data and internet provider information.
- Logs of your access times and IP address.
We collect personal information only as necessary and do so in compliance with all relevant regulations. This information enables us to provide tailored services, improve our offerings, and ensure a safe, customised user experience.
Data Security
Softminds applies commercially reasonable security measures to protect your personal information against unauthorised access, alteration, and disclosure. However, no system can guarantee complete security, and we encourage users to protect their information through secure passwords and other personal security practices.
Cookies and Tracking
We may use cookies, web beacons, and server logs to gather information about site usage. Cookies allow us to remember user preferences and optimise navigation across our site. If you wish, you can adjust your browser settings to control cookies, but disabling cookies may impact your user experience. Cookies may also assist us in assessing the effectiveness of our online services and improving performance.
Third-Party Services
For a seamless user experience, Softminds may link to third-party websites and platforms. Please note that these platforms operate independently of Softminds, and we cannot be responsible for the privacy practices or content on those external sites.
Social Media Integration
Our Site may include options to sign in using social media services, allowing you to share certain information (like name and email) with us. Social media features are either hosted by a third party or directly on our Site, and your interactions with these features are governed by the privacy policies of the respective third-party service providers.
Notifications and Communications
We may contact you via email to confirm transactions or provide necessary service updates. Some notifications are mandatory and relate to the functionality or security of our services; these cannot be opted out of. Marketing communications, however, are entirely optional, and you may unsubscribe from these at any time.
Children’s Privacy
Softminds does not knowingly collect or solicit personal information from individuals under eighteen (18) years of age. If you believe that a minor has provided personal information to us, please contact us so we can promptly delete it.
Your Choices and Rights
You may access, update, or correct your information by contacting us directly. If you wish to unsubscribe from marketing communications, each promotional email includes an option to do so. Additionally, Softminds is committed to providing users with options regarding the use of their data, especially for users in jurisdictions like the EU where GDPR rights apply.
Contact Us
For any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact Softminds at support@softminds.co.uk. We aim to address your inquiries promptly and are committed to resolving any privacy-related concerns.
International Visitors
By using our services, you acknowledge and consent to the transfer of your information across international borders as necessary for Softminds to provide the Services.